FAQ

We offer two convenient ways to schedule an appointment for your rental. You can either call us directly or visit our rental page and complete the form located at the bottom. We strive to ensure that your instrument is ready to go and that all of your questions are answered. We recommend making an appointment to visit us, so we can guarantee you have everything you need to commence your musical journey. The rental process is quick and will only take approximately 15-20 minutes of your time.

Our in-house lesson studio provides opportunities for anyone who is passionate about learning. With students ranging from 6 to 75 years old, we believe that age is just a number. Our ultimate aim is to help you achieve success and, most importantly, develop a love for music.

A One-Stop Shop for All Your Needs Our shop has everything you need, all in one place. You can come in for a trial lesson and rent an instrument on the same day.

At our establishment, we're all about giving you the best experience possible. That's why we prefer appointments – to give you our undivided attention. We want to make sure that all of your questions are answered and that you never feel rushed. Whether you're here for repair consultations, purchasing, lessons, or rentals, we're fully focused on meeting your needs.

Getting an accurate assessment of your instrument is best achieved through an in-person appointment. Don't rely on photos, as they can be misleading.

If you're ever unsure about something, we're more than happy to take a look. While there are many imitations out there, every now and then, we come across something that's truly valuable. In those instances, we'll provide you with some options to consider, so you can make the best decision.

Our recommendation is that you refrain from buying online. Typically, we find that people end up spending two to three times the original cost just to fix the instrument. Despite the attractive price, the post-purchase headaches are not worth it.

We encourage you to bring your bows and instruments to your teacher and perform in a different environment. At our violin shop, we prioritize your satisfaction and never pressure you into making a purchase. Remember, investing in your musical journey is a personal decision that should never be rushed.

We are committed to providing the best services for our clients, and we understand that sometimes special arrangements are required. Don't hesitate to contact us if you need assistance. We can typically accommodate requests within a day, but in some cases, repairs may take longer. Rest assured that we will work with you to find the best solution possible. While we cannot guarantee anything, our team is always willing to go the extra mile within reason. Please keep in mind that additional fees may apply for certain requests.

Exploring Violin Making and Restoration Programs If you are interested in learning more about violin making and restoration, there are several schools that offer relevant courses. Alternatively, feel free to send us an email and we would be delighted to offer our expertise and guide you towards the most appropriate resources.